Please note: This is a full-time position. We are not considering candidates seeking part-time employment.

Join a team where exceptional patient care, professionalism, and personalized service come first.

Elysian Health is seeking a dedicated and patient-focused Patient Care Coordinator to join our Concierge and Executive Health programs at our growing South Surrey location.

In this role, you will be a key part of each patient's healthcare experience and their primary point of contact throughout their journey with Elysian Health. You'll coordinate care, communicate with patients and healthcare professionals, and ensure every interaction is professional, seamless, and personalized.

About Elysian Health

Elysian Health is a high-energy, multidisciplinary healthcare organization providing comprehensive and personalized care. Our services include family medicine, Concierge and Executive Health, Allied Health, diagnostic imaging, and laboratory services.

Our collaborative approach allows our teams to work together to provide patients with a coordinated and exceptional healthcare experience.

Learn more at www.elysianhealth.ca

What You'll Do

- Serve as a primary point of contact for patients and provide a professional, compassionate, and personalized experience
- Manage patient inquiries and support new patient onboarding
- Register patients, create electronic medical records, and maintain accurate patient files
- Schedule and coordinate appointments across multiple healthcare services
- Communicate effectively with physicians, allied health professionals, and the broader healthcare team to ensure patient needs are met




- Help patients navigate their healthcare journey and ensure follow-ups and requests are appropriately coordinated
- Process private and MSP billing accurately and efficiently
- Maintain a clean, organized, and patient-ready clinic environment
- Identify and address patient needs proactively while ensuring issues do not fall through the cracks

Qualifications

- Medical Office Assistant (MOA) Diploma or equivalent education and experience
- Minimum 2 years of experience as an MOA or in a similar healthcare administrative role
- Minimum 2 years of customer service experience preferred
- Experience with electronic medical records; familiarity with MYLE is considered an asset
- Knowledge of medical terminology and public and private healthcare systems is an asset
- Strong organizational skills and exceptional attention to detail
- Excellent verbal and written communication skills
- Skilled, reliable, and patient-focused approach
- Strong decision-making and problem-solving skills in a fast-paced setting
- Ability to work collaboratively while managing responsibilities independently
- Availability and flexibility to work a full-time schedule and accommodate varying scheduling requirements as needed




- Must be a local candidate able to reliably commute to our South Surrey location

Why Join Elysian Health?

- Work in a modern, innovative multidisciplinary medical clinic centre equipped with advanced technology
- Collaborate with physicians, radiologists, sonographers, technologists, and allied health professionals
- Be part of a supportive and patient-focused multidisciplinary team
- Opportunities for ongoing learning and professional development
- 100% employer-paid extended health benefits following the successful completion of your three-month probationary period
- Up to 3% RRSP matching program after 1 year of employment.
- Make a meaningful impact by helping deliver an exceptional experience for every patient

If you're an organized, compassionate, and dependable healthcare professional who takes pride in providing exceptional patient service, we'd love to hear from you. Please submit your resume and a cover letter outlining why you would be a strong fit for the Patient Care Coordinator role at Elysian Health.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount

Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (required)

Experience:
- Customer Service: 2 years (preferred)
- Medical office: 2 years (preferred)

Work Location: In person

📌 Patient Care Coordinator (Surrey)
🏢 Elysian Health
📍 Surrey