Join Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario, where your communication skills will make a real difference. Deliver top-notch patient support in a growing healthcare network. This role requires you to be an empathetic and action-oriented Patient Care Specialist dedicated to the Patient Support Program.

You will collaborate with a team to ensure every patient receives exceptional care and timely support along their treatment journey. Your bilingual abilities will facilitate effective communication with both English and French-speaking patients. Key Responsibilities:

- Act as the main contact for enrolled patients
- Conduct welcome calls to explain program services




- Provide information on case management and reimbursement
- Support patients in navigating financial assistance options
- Coordinate with healthcare professionals for patient care Requirements:
- Must be bilingual in French and English
- 2-3 years' healthcare experience, preferable with patients
- Familiarity with drug reimbursement plans beneficial
- Robust customer service background
- Proficient in MS Office and database management Enhance patient experiences by applying your bilingual communication skills at Shoppers Drug Mart.

📌 Patient Care Specialist - Bilingual Required (Mississauga)
🏢 Shoppers Drug Mart
📍 Mississauga