POSITION SUMMARY:

The Case Worker in Ontario Structured Psychotherapy (OSP) reports to the Clinical Manager of OSP. The successful candidate will be part of a team responsible for the coordination of OSP including: triaging of all referrals received to OSP; communication with referral sources to ensure complete and appropriate information is received; presentation of complete referrals to intake clinician responsible for acceptance to the program.

KEY DUTIES AND RESPONSIBILITIES:

- Ability to make support referrals
- Triaging referrals received by Ontario Shores
- Facilitate admission to Ontario Shores for Ontario Structured Psychotherapy
- Facilitate referrals for community support/intervention.
- Reflecting in depth knowledge of community resources within the OSP Catchment area
- Communication with referral sources to ensure complete and appropriate information is received
- Provide information and system navigation to individuals, families and other care providers.
- Responsible to recognize and report patient, staff, and environment safety issues, identify and implement preventative and corrective actions, within the scope of this role.
- Implements and models the Recovery philosophy in all aspects of care as a Recovery champion
- Variable hours may be required, due to patient demands

QUALIFICATIONS:

- Registration as a Healthcare Provider, Undergraduate Degree, or possession of a current certificate of competence as a Registered Practical Nurse if applicable.
- Current CPR-HCP is required.




- Current driver’s license
- Ability to perform the physical demands of the position.

KNOWLEDGE:

- Sound knowledge of community resources in mental health and addiction.
- Demonstrated advanced knowledge of psychotropic medication.
- Thorough knowledge and ability to administer mental status examinations, psychosocial and crisis assessments.
- Demonstrated knowledge of the College Standards of Practice and commitment to maintaining reflective practice standards as described by the College.
- Demonstrated knowledge of Mental Health, and relevant policies and legislation, such as the Mental Health Act and PHIPA is required.

SKILLS:

- Ability to work effectively individually as well as part of an interprofessional team.
- Strong team-oriented skills in working with community partners and health care providers
- Excellent interpersonal and effective oral/written communication skills including demonstrated excellent documentation practices.
- The ability to work with clients of diverse ethno racial and cultural backgrounds and proficiency in a second language would be considered an asset.

YEARS OF EXPERIENCE:

- 3-5 years psychiatric experience in a mental health facility or service.

Link to OPSEU Wage Table (https://www.ontarioshores.ca/media/1821) - This is part of the OPSEU bargaining unit. Job Posting Closing: August 29S5 2026 at midnight. Please note any job applications after the closing date will not be considered.

Number of vacancy 1

📌 (PERMANENT FULL-TIME) CASE WORKER - Ontario Structured Psychotherapy (OSP)
🏢 Ontario Shores Centre for MHS
📍 Whitby