Join Zurich Canada as a Personal Lines Auto Claims Specialist in Waterloo or Montreal. This position focuses on guiding customers through claims processes with empathy while ensuring compliance and efficiency. As a Claims Specialist at Zurich, you will be the primary contact for clients, helping them navigate their auto claims.

Your initiative will drive the best outcomes for customers while managing claims that range from low to moderate complexity. You’ll use your judgment to assess damages, verify policy coverage, and ensure timely claims resolutions. Key Responsibilities:

- Accurately document and manage claims files
- Exercise judgment to determine liability and damages
- Develop strategies for timely case resolutions
- Ensure quality standards and compliance with regulations
- Manage vendor relationships and expenses Requirements:
- 2 or more years of claims or insurance experience
- Bachelor’s degree or equivalent qualifications
- Robust MS Office skills
- Understanding of auto claims handling
- Excellent communication and problem-solving abilities Utilize your expertise in claims management to support Zurich's commitment to customer service excellence.

📌 Personal Lines Auto Claims Specialist (Ottawa)
🏢 Zurich 56 Company
📍 Ottawa