Join ServiceTitan as a Technical Support Specialist focusing on Financials, where you'll help small businesses thrive with your expertise. This remote role offers the perfect mix of technology and accounting.
As a member of our customer support team, you will serve as the go-to expert for customers navigating our financial software. Your position will involve guiding them through essential accounting workflows, mastering modules like invoicing and job costing, and resolving integration challenges. Your contributions will directly impact profitability for small business clients.
Key Responsibilities:
• Assist customers via phone, chat, and email support
• Master and provide guidance on financial software modules




• Troubleshoot problems with QuickBooks and Sage integrations
• Educate customers on accounting best practices
• Use testing tools to prevent escalations
Requirements:
• Bachelor’s degree preferred or relevant experience
• Solid analytical and problem-solving skills
• Exceptional interpersonal skills
• Solid grasp of core accounting principles
• Familiarity with spreadsheet software is a plus
Become an essential partner in client success through comprehensive support at ServiceTitan.
#J-18808-Ljbffr

📌 Technical Support Specialist for Financials (Halifax Regional Municipality)
🏢 ServiceTitan
📍 Halifax Regional Municipality