Join the Tatham Engineering team as a Help Desk Analyst in Barrie. Provide critical technical assistance while developing your skills in a supportive and community-focused environment.
As Tatham Engineering seeks a Help Desk Analyst, you will play a vital role in their Information Technology group. This position supports end-users and manages IT infrastructure across Guelph, Barrie, and Orillia. You'll benefit from mentorship and hands-on experience as you tackle diverse challenges in technical support and problem-solving.
Key Responsibilities:
• Handle user support requests via phone, email, and in-person
• Set up and configure new IT hardware and software
• Create user accounts and manage credential resets




• Maintain detailed documentation of IT Support tickets
• Assist with technical onboarding for current staff
Requirements:
• IT, computer science, or technical support education
• 0-2 years of experience in a relevant field
• Familiarity with Windows OS and basic networking
• Excellent customer service and communication skills
• Proactive attitude and willingness to learn
Elevate your IT career with Tatham Engineering, where mentorship and growth are prioritized.
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📌 Help Desk Analyst Position Barrie (Guelph)
🏢 Tatham Engineering
📍 Guelph