Join goeasy as the Director of Performance Strategy in Collections, where you'll influence key business outcomes. This role combines strategic leadership with a focus on customer success.
In this strategic position at goeasy, you will be responsible for elevating the Collections function through cutting-edge thinking and data analysis. We are looking for a highly analytical leader with a strong operational background to redefine customer interactions and optimize collections processes. Your insights will empower the business to achieve new heights.
Key Responsibilities:
• Lead and define the Collections performance strategy • Identify and act on customer and portfolio performance enhancement • Drive business initiatives across multiple operational areas • Utilize data for informed decision-making and strategy development • Foster team performance and leadership development
Requirements: • 8-15 years in Collections, Operations, or Financial Services • Exceptional analytical and problem-solving skills • Experience in leading transformational business changes • Ability to implement strategies aligning with business aims • Knowledge in managing third-party Collections partnerships beneficial
Champion innovative Collections strategies while driving performance and customer satisfaction at goeasy. #J-18808-Ljbffr
📌 Director of Performance Strategy at goeasy (Winnipeg)
🏢 goeasy
📍 Winnipeg
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