Enhance customer experiences as a Customer Support Specialist at Staples, collaborating with ServiceOntario to provide essential services. Deliver knowledgeable support and assistance, ensuring customer satisfaction at every interaction.

In this specialist role, you will engage with customers seeking a variety of government services within Staples locations. Your 1-2 years of customer service experience will be key as you handle escalated concerns and facilitate effective communication. Attention to detail is critical as you ensure accurate data handling and assist teammates through peer knowledge sharing.

Key Responsibilities:



• Deliver respectful service to all customers • Clearly communicate service details and de-escalate concerns • Promote store-wide offerings and transfer customers as needed • Execute merchandising tasks and ensure lobby readiness • Participate in store meetings and complete training modules

Requirements: • 1-2 years of customer service experience • Robust communication skills across various mediums • Attention to detail for transaction accuracy • Proficiency with Microsoft Office and internet research • Bilingualism in English/French preferred

Showcase your problem-solving skills and attention to detail while contributing to an outstanding customer experience at Staples. #J-18808-Ljbffr

📌 Customer Support Specialist at Staples (Winnipeg)
🏢 Staples Canada
📍 Winnipeg