Become part of Kiokii as an IT Support Specialist, where you will deliver crucial technical support for our ERP and POS systems. Play a key role in ensuring that our retail operations run smoothly.

You will act as the first line of defence for troubleshooting system issues, managing helpdesk tickets, and providing end-user assistance. This position is ideal for someone who enjoys a dynamic retail setting and can handle multiple tasks independently. Your expertise will help us enhance our customer experience and operational workflow.

Key Responsibilities: • Serve as first contact for ERP and POS technical support • Manage the IT helpdesk and resolve user requests • Maintain accurate IT documentation and procedures • Communicate effectively with vendors regarding issues • Administer IT assets and user accounts in Microsoft 365

Requirements: • 2-4 years of experience in IT support roles • Familiarity with ERP and POS systems (NetSuite preferred) • Strong organizational and troubleshooting skills • Basic Microsoft 365 administration experience • Proficient in English and Mandarin, required

Ensure a secured and efficient IT setting at Kiokii with your technical expertise. #J-18808-Ljbffr

📌 Kiokii IT Support Specialist Role (Winnipeg)
🏢 Kiokii and...
📍 Winnipeg