Join Citi's Securities Services as an Application Support Analyst, focusing on critical data platform operations and client service delivery. This role offers a blend of hybrid work and technical engagement.Citi's Data & Client Platforms team is expanding, and they need a Senior Production Support Analyst to provide operational excellence. This position is essential for managing client-impacting incidents and analyzing data to enhance operational efficiency.



You will coordinate incident management and work on modernization projects involving cloud adoption and streamlined services.Key Responsibilities:Manage production support and incident investigationsEnsure seamless transitions with regional handoversCommunicate effectively with client-facing teamsDrive problem management to reduce incidentsContribute to automation and monitoring improvementsRequirements:Minimum 5 years in production management or application supportProficient with SQL for database troubleshootingExperience with ITRS Geneos and its administrationPractical experience in scripting for operational tasksBachelor's degree in relevant technical fieldLeverage your expertise at Citi, enhancing client services and supporting transformative platform changes.#J-18808-Ljbffr

📌 Citi Application Support Analyst Role (Mississauga)
🏢 Citi
📍 Mississauga