Transform logistics operations with Maersk as a Landside Operations Supervisor, leading non-asset transportation across Canada. This position combines performance management and customer service excellence.
Your leadership will ensure daily execution of brokerage operations while building strong relationships with carriers and stakeholders. With 3 to 5 years of experience, you’ll focus on proactive service recovery and continuous improvement. Your analytical capabilities will support KPI monitoring and cost management, while fostering a culture of accountability within the team.
Key Responsibilities:
• Oversee daily brokerage operations for timely service
• Enhance customer experience through effective communication
• Monitor carrier performance and implement corrections
• Drive process standardization across operations
• Support hiring and talent development initiatives
Requirements:
• 3 to 5 years in logistics or transportation
• Proven experience leading teams within operations
• Solid decision-making and analytical abilities
• Familiarity with transportation management systems
• Excellent customer service background
Lead operational success and foster continuous improvements as a Landside Operations Supervisor at Maersk.
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