Join Pratt & Whitney Canada as a Senior Supervisor of HR Operations in Longueuil. Lead a dynamic team and enhance HR service delivery within a team-oriented environment.

As the Senior Supervisor, HR Operations, you will play an essential role in managing a high-performing service delivery team. Your responsibility includes ensuring that HR operations meet quality standards and customer satisfaction metrics. This senior role requires a strategic mindset and the ability to drive continuous improvement across HR services delivery.

Key Responsibilities:



• Lead execution and performance of HR Operations team • Improve SLAs and quality standards across service channels • Manage escalation of complex HR issues and resolutions • Foster a culture of high performance within the team • Drive talent development and succession planning initiatives

Requirements: • At least 5 years of HR Operations experience • Bachelor's degree in Human Resources or similar • Familiarity with Workday HCM and ServiceNow required • Experience with KPIs, SLAs, and performance metrics • Fluent in English, French-speaking environment

Lead HR transformation initiatives while creating a supportive work environment at Pratt & Whitney Canada. #J-18808-Ljbffr

📌 HR Operations Supervisor Role in Longueuil
🏢 Pratt & Whitney
📍 Longueuil