Join Premier Equipment as a Service Manager and drive exceptional service in a customer-focused role. Lead a team dedicated to maintaining equipment across Ontario. In this pivotal position at Premier Equipment, you will manage operations, workflow, and customer interactions, ensuring a high-quality service setting.

As a people-first leader, you will develop talent while enhancing process efficiencies. Your operational acumen will be key to meeting performance targets and improving the customer experience. Key Responsibilities:

- Develop and mentor technicians and service advisors
- Ensure customers receive timely and respectful service
- Establish and maintain service KPIs for the team
- Streamline operations and reduce equipment downtime
- Engage with internal departments for cohesive service delivery Requirements:
- Experience managing a team of at least 6 service professionals
- Deep understanding of service operations and metrics
- Solutions-oriented with a customer-focused attitude
- Calm under pressure and decision-making abilities
- Bonus: Red Seal certification or industry-specific experience Drive customer satisfaction and operational excellence as the Service Manager at Premier Equipment in Ontario.

📌 Premier Equipment Service Manager Role (Markham)
🏢 Premier Equipment
📍 Markham