Join Aviso's Client Experience team as a Product Owner and shape outstanding product experiences. This position is integral to improving customer engagement through effective product management and strategic partnerships. In this 12-month position, you will report to the Supervisor and lead efforts to refine the product backlog.

Collaborating with cross-functional teams, you will prioritize tasks to enhance usability and ensure our clients' needs are central to product decisions. Key Responsibilities:

- Leverage data for informed product direction
- Draft strategic product briefs and objectives
- Engage with stakeholders for feedback and concerns
- Manage dependencies and risks in product development
- Assess and implement user-centric improvements Requirements:
- Bachelor's degree in Business, Computer Science or similar
- Minimum 2 years' experience in product ownership
- Service Centre familiarity with CRM and Telephony tools
- Proficient in Agile methods and analysis techniques
- Excellent problem-solving and organizational skills Lead cutting-edge solutions and elevate client experiences at Aviso.

📌 Product Owner Role for Service Centre at Aviso (Toronto)
🏢 Aviso
📍 Toronto