Join Terminal in Toronto as a Founding Customer Engineer and shape the future of enterprise implementations. Drive technical readiness and enhance customer journeys from signing to scaling.Terminal is on the hunt for a pioneering Customer Engineer with a proven track record in enterprise environments. You will create the technical path to production readiness and establish standards for future Customer Engineers while collaborating closely with account managers and success teams.



This high-accountability role is essential for sustaining growth and improving customer retention.Key Responsibilities:Develop technical solutioning and integration strategiesCreate readiness criteria and checklist for go-liveTrain customers to use the platform independentlyOversee technical escalations from start to finishDefine and document the Customer Engineer playbookRequirements:Direct experience with technical implementations for large enterprisesStrong grasp of APIs, data pipelines, and value assessmentAbility to communicate complex technical concepts clearlyFast-paced operator managing multiple concurrent issuesExposure to telematics, logistics, or insurance industries beneficialForge a legacy by crafting operational standards for customer engineers at Terminal, Toronto.#J-18808-Ljbffr

📌 Founding Customer Engineer - Toronto
🏢 Terminal
📍 Toronto