Join Ericsson’s dynamic team in Ottawa as a Senior Product Support Professional focused on RAN solutions. Be integral to driving innovation and customer satisfaction in a tech-driven environment.
In this pivotal role, you will provide critical technical support for Ericsson's RAN products, working in the RAN Software & Compute Platforms Engineering unit. You will engage with various teams to troubleshoot issues and enhance relationships between design and customer success. Your cutting-edge contributions will play a significant role in commercial deployment support and system integration efforts.
Key Responsibilities:
• Deliver expert competence in RAN product usage
• Strengthen collaboration with internal development teams




• Drive fault identification and resolution activities
• Participate in integration and support initiatives
• Facilitate effective communication with customers
Requirements:
• Degree in Engineering or related technical field
• Extensive RAN troubleshooting experience
• Familiarity with RAN SW systems
• Proven ability to work cross-functionally
• Robust English communication skills
Harness your technical skills and creativity to influence future RAN solutions at Ericsson in Ottawa.
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📌 Ottawa Senior Product Support Engineer
🏢 Ericsson
📍 Ottawa