Join Sandman Hotel Group as a Guest Service Agent and provide exceptional customer service in Calgary, Alberta. Be integral to guest experiences through attentive support and effective problem-solving.

In this essential role, you will foster a welcoming environment for all hotel visitors. Candidates should have experience in customer service and front desk operations, along with solid organizational and communication skills. Proficiency in Opera/Opera Cloud is necessary to streamline check-in procedures and assist guests efficiently.

Key Responsibilities: • Check-in and check-out guests with efficiency • Respond to guest inquiries via phone, email, and in person • Process reservations and maintain billing accuracy • Keep the front desk area tidy and fully stocked • Address any guest concerns as they arise

Requirements: • One year hotel front desk experience preferred • Two-year apprenticeship in hotel management is preferred • Excellent customer relations and time-management skills • Effective communication capabilities • Must be available on weekends, evenings, and holidays

Support guests and enhance their stay through outstanding service at Sandman Hotel Group. #J-18808-Ljbffr

📌 Sandman Hotel Guest Service Agent Role (Winnipeg)
🏢 Sandman Hotel Group
📍 Winnipeg