Become a Program Manager with Mérieux NutriSciences in Mississauga, ON, focusing on food safety and quality assurance services. Drive client success through effective program management.
Your role will encompass organizing client program activities while ensuring compliance with established metrics. By harnessing your expertise in LIMS and CRM systems, you will oversee timelines and expectations to facilitate optimal customer experiences. Building relationships while providing exceptional service is crucial to your success. Key Responsibilities:
- Manage scheduling and execution of client program activities
- Analyze program metrics and collaborate for solutions
- Maintain comprehensive knowledge of client specifications
- Ensure effective onboarding and account setup processes
- Communicate client requirements internally for project success Requirements:
- BS degree in related area, with 2 years experience
- Ten or more years in customer service within the food industry
- Advanced skills in LIMS and CRM software
- Excellent communication and relationship-building skills
- Skills in multitasking and detail orientation Contribute to public health excellence and client satisfaction at Mérieux NutriSciences.