Transform your career with Hewlett Packard Enterprise as a Senior Level 3 Network Support Specialist. This hybrid role, based in St. Laurent, focuses on providing top-tier technical support for Instant On networking solutions.In this crucial position, you will troubleshoot advanced customer issues and guide technical escalations, ensuring optimal service delivery. Collaborate with customer support, engineering, and product management teams to improve resolutions and elevate customer experiences. Your expertise will directly impact the quality of HPE's networking products.Key Responsibilities:Manage Level 3 technical escalations effectivelyTroubleshoot cloud-managed networking platforms and security gatewaysLead root cause analysis for reported issuesValidate software fixes prior to releaseMentor Level 1 and 2 support teamsRequirements:Bachelor's degree in Computer Engineering or similarMinimum 7 years of enterprise networking experienceProficient in routing, switching, and wireless technologiesStrong analytical and debugging capabilitiesExperience with AWS cloud services is a plusLeverage your skills to drive impactful solutions and improve HPE's networking product range.#J-18808-Ljbffr

📌 Senior Level 3 Network Specialist Hpe (Montreal)
🏢 HPE Aruba Networking
📍 Montreal