Job Summary

ICON is seeking an experienced Project Manager to oversee the production and installation of static graphic and signage installations. You must be highly adaptive to the changes that occur in the signage/integrated solutions media industry.

ICON is Canada’s leading display graphics and digital signage agency since 1995. To learn more, visit https://www.icondigital.com/. All Things Visual business mandate.

Role and Responsibilities:

- Work with our sales and customer service staff in the Markham office
- Meet with clients and installers to review new potential projects, collect measurements and photographs, create project summaries for sales staff to use for cost estimate purposes
- Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
- Once new projects are approved, work with ICON sales, customer service and installation groups, as well as the client to establish project installation/completion dates, workback schedule
- Liaise directly with ICON logistics, internal and external installation teams to organize delivery and installation of projects
- Onsite supervision for all installations, serving as a communication conduit between the client and the install team(s) and possibly coordinating multiple install teams at same site
- Be available to project manage overnight installations on occasion
- Maintain the relationship with the client and relevant stakeholders
- Partner with the Procurement team and third-party vendors to coordinate purchasing activities, manage vendor relationships, and ensure business requirements are met efficiently and on time

Additional Responsibilities:

- Work with third parties/vendors when required for the execution of multiple projects




- Develop a detailed project plan to monitor and track progress
- Help manage changes to the project scope
- Report and escalate to management as needed
- Perform risk management to minimize potential risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project plans for larger projects
- Develop comprehensive project plans to be shared with clients, as well as other staff members
- Use and continually develop leadership skills
- Perform other related duties as assigned

Requirements

- Proven work experience in project management (3 – 5 years preferred), with focus on delivery and precision
- Excellent client-facing and internal communication skills, including written and verbal communication skills
- Robust organizational skills, including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office Suite
- Experience with project management software tools
- Valid driver's license and reliable vehicle with insurance
- Knowledge in the field of printing/graphics/signage is a plus
- Please note that ICON Digital requires a mandatory Criminal Background check prior to employment

ABOUT ICON ICON is a full-service organization with a 120,000 square foot state-of-the-art production facility based in Markham, Ontario. With additional offices based in Toronto, New York, and Montreal,



we are unmatched in terms of technology, production capabilities, and product diversity, serviced by the most experienced and knowledgeable team of display graphics, digital signage, video production, and print professionals in the business.

ICON’s reputation for reliability, quality workmanship, professionalism, and customer service is well earned and reflected by the trust and loyalty of clients we serve. As a multi-faceted visual communications media company, we serve our clients’ needs of transforming spaces in retail, out-of-home advertising, digital, corporate/event marketing, hospitality, and consumer packaged goods (CPG) industries. Our company name represents strength and innovation, both of which are necessary for growth and success within our respective industries.

Within ICON we have two divisions – ICON Media and ICON Visual; these divisions support the commitment we give to our clients to continue being leaders in All Things Visual!

We thank all applicants, however, only those selected for an interview will be contacted. ICON is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply.

ICON is a supporter of AODA (Accessibility for Ontarians with Disabilities Act). Accommodation will be provided to all applicants with disabilities during the recruitment process. Please include a summary of the accommodation required in your application email.

Pay: $60,000.00-$70,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Experience:
- Project management: 3 years (required)

Work Location: In person

📌 Project Manager (Markham)
🏢 ICON Visual Communcations
📍 Markham