Shape the future of IT Change Enablement as the Continual Improvement Lead at Canada Life. Focus on enhancing existing processes to meet business objectives, all while minimizing operational risks.This full time position reports directly to the Director, Enterprise Change Enablement. You will identify improvement opportunities, implement best practices, and drive measurable enhancements across change processes. Collaborate with IT professionals to deliver impactful insights and strengthen organizational capabilities.Key Responsibilities:Lead strategy for continual process improvementsAnalyze and recommend enhancements to change governanceMaintain the IT Change Enablement roadmap aligned with objectivesConduct maturity assessments and process reviewsProvide training for change enablement understandingRequirements:Degree/diploma in business or computer science12+ years Technology Operations/Support with ITSM experienceExcellent negotiation and communication skillsITIL certification; familiarity with ServiceNow modulesStrong technical background across IT infrastructureLeverage your expertise to enhance Canada Life's IT Change Enablement practice.#J-18808-Ljbffr

📌 Continual Improvement Lead – Canada Life (London)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London