Service & Project Team Lead Support the day-to-day delivery and development of the PACT service. Monitor activity, caseloads and performance against agreed objectives. Coordinate workload across the team and ensure patients receive timely follow-up and support. Contribute to service planning, development and quality improvement initiatives.

Care Coordination

Identify and support patients who would benefit from proactive multidisciplinary care. Coordinate care plans, referrals and actions arising from MDT discussions. Act as a point of contact for patients, carers and professionals involved in patient care.

Escalate concerns relating to patient safety, unmet need or service delays. MDT & Partnership Working Coordinate and facilitate MDT meetings involving health, social care and voluntary sector partners.



Prepare agendas, record actions and ensure follow-up of agreed plans.

Build robust relationships with partner organisations to support integrated care.

Line Management

Provide supervision and support to Care Coordinators. Undertake one-to-ones, appraisals and wellbeing discussions. Support staff development, training and workload management. Data & Reporting Maintain accurate records using EMIS and reporting systems. Produce activity and performance reports. Monitor outcomes and support reporting requirements for the PCN and ICB.

Oxford University

Hospitals NHS Foundation Trust

📌 Project Team Lead & Care Coordinator (Cape Breton Island)
🏢 Allscreens Nationwide
📍 Cape Breton Island