Become a Field-Based Operations Representative in Markham, ON, and drive excellence across prominent brands like Sweet Jesus. This hands-on role supports franchise operations and enhances customer experiences.
As an Operations Representative, you will engage directly with franchisees to ensure effective communication and ongoing support. Your duties will consist of conducting store audits, coaching staff, and assisting with new store openings. You will monitor performance and provide operational training across multiple units.
Key Responsibilities:
• Perform regular audits and coaching at franchise locations
• Ensure compliance with brand, safety, and operational protocols
• Support promotional efforts and operational initiatives




• Resolve franchisee concerns and enhance customer service
• Facilitate onboarding and training for current personnel
Requirements:
• 1-3 years in hospitality or retail operations
• Strong problem-solving and organizational skills
• Willingness to learn and attain Food Handler Certification
• Valid driver's license with a reliable vehicle
• Open availability for travel and extended hours
Utilize your expertise in operations and customer service to elevate franchise performance in Markham.
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📌 Field-Based Operations Representative Markham
🏢 Yogen Früz
📍 Markham