CONNECTED. COMMITTED. CREATIVE.

As a global team of 25,000 connected employees in 47 countries, we pride ourselves in being the world’s preferred supply chain logistics company – applying insight, service quality and innovation to create sustainable growth for business and society.

Our company is ISO 9001 certified, and we are truly an Employer of Choice. When you join our elite team, you’ll have the opportunity to do inspiring work that makes a positive difference while being rewarded with an excellent salary, superior group insurance, a matching pension plan, great perks, a pleasant culture, true work/life balance and the opportunity to help grow the company.

You’ll also “Walk-the-Talk” when it comes to Yusen’s 9 Core Values because they resonate with you: Communication. Openness. Customer Focus. Reliability. Teamwork. Accountability. Problem Solving. Continuous Learning. Proactivity.

The Quality & Compliance Coordinator ensures that Yusen Logistics Canada’s Operations comply with all applicable health, safety, and environmental regulations focusing on protecting employees, minimizing operational risks, ensuring legal compliance, and supporting sustainability objectives. Additionally, this role will support maintenance and improvement of Yusen Logistics Canada’s Quality Management System.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Quality, & Regulatory Compliance Oversight:

- Conduct inspections/audits, and risk assessments across bonded warehouse and freight forwarding environments to support the Quality Management System (ISO9001 and GDP).
- Support IFF/ GDP Incident investigation, with RCA and CAPA, establishing effective permanent counter measures.
- Support continuous improvement initiatives.
- Ensure adherence to international freight forwarding regulations, including:
- IATA (air freight)
- IMDG (ocean freight)
- Dangerous Goods handling requirements
- Support internal and external audits, including regulator and customer audits.




- Track and report and monitor KPIs related to service quality and compliance.
- Maintain licenses, certifications, and compliance records for IFF operations.
- Assist in closing gaps related to governance and compliance standards.
- Participate in continuous improvement initiatives (Kaizen, process optimization).
- Support in Incident Management System, solving and conducting thorough reports and investigations to find root causes of problems and helps with the system improvement and follow up actions.

GDP Compliance:

- Support continued implementation and maintenance of Good Distribution Practice standards across Freight Forwarding Operations.
- Evaluate IFF processes to ensure proper handling, storage, transportation, and documentation of temperature-sensitive and pharmaceutical products for pharmaceutical customers.
- Monitor compliance with temperature control requirements, traceability and serialization standards, deviation and CAPA processes
- Lead GDP audits, validation activities, and qualification of logistics partners and lanes.
- Assists in maintaining Operating procedures, work instructions and training materials aligned with IFF YL Standard requirements and GDP requirements.
- Provide training for new employees and refresher training as required.

MINIMUM REQUIREMENTS:

- Diploma or degree in ISO9001:2025 Quality Management System, or related field.
- Logistics, Supply Chain Management experience considered an asset.
- 3–5 years’ experience in Quality Systems.
- Experience handling pharmaceutical or healthcare logistics strongly preferred.
- Working knowledge of Good Distribution Practice (GDP) requirements.




- Strong understanding of: QMS Problem Solving, Corrective and Preventive actions, excellent organizational skills and audit processes.
- Certifications considered assets: GDP training/certification, CQE, CQA, ISO9001 Auditor Training/certification
- Strong communication and training skills.
- Strong organization and record keeping skills.
- Analytical and detail-oriented; ability to investigate and solve compliance issues.

Yusen Logistics (Canada) Inc. is an equal opportunity employer and values diversity, equity, and inclusion in its workforce. We encourage applications from all qualified individuals and are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience, and training and who can, with reasonable accommodation, perform the essential functions of the position applied for. We appreciate the interest of all applicants, however, only those invited for an interview will be personally responded to. NO AGENCIES PLEASE.

Job Types: Full time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Ability to commute/relocate:
- Brampton, ON L6T 5H5: reliably commute or plan to relocate before starting work (required)

Experience:
- health, safety, and quality management: 3 years (required)

Work Location: Hybrid remote in Brampton, ON L6T 5H5

📌 QUALITY & COMPLIANCE COORDINATOR (Brampton)
🏢 Yusen Logistics (Canada
📍 Brampton