Lead the team at Montana's in Airdrie as a Restaurant Supervisor. Your role focuses on enhancing guest satisfaction and developing team members while ensuring operational excellence.
As a vital member of the leadership team, you'll assist in driving financial and non-financial KPIs. Your expertise will be essential in coaching staff, improving guest experiences, and managing effective operational procedures. You will take on responsibilities such as training Q-Crew and implementing marketing action plans to maximize profitability.
Key Responsibilities:
• Ensure outstanding guest experiences by resolving complaints
• Coach Q-Crew in delivering exceptional service
• Track and improve key performance indicators
• Maintain adherence to restaurant procedures and safety measures
• Ensure financial efficiency and accuracy in operations
Requirements:
• Prior hospitality experience essential
• Strong interpersonal and communication skills
• Knowledge of Point of Sale Systems required
• Ability to multitask in a rapid-paced workplace
• Skills in mediation and conflict resolution
Bring your energy and leadership skills to Montana's and enhance guest and team experiences.
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📌 Restaurant Supervisor at Montana's Airdrie
🏢 Montanas BBQ & Bar
📍 Airdrie