Become the voice of Affinity as a Member Advisor in our Contact Centre. You will provide outstanding member service through various digital channels while contributing to an engaging work environment.
In this agile role, you will support members with financial advice, resolve banking issues, and execute transactions efficiently. Utilize innovative technology to enhance member experiences and help them navigate their financial needs. Being part of our vibrant team means celebrating achievements and a commitment to excellence.
Key Responsibilities:
• Advise members on financial products and services
• Provide support through phone, web chat, and video
• Complete transactions and uphold service excellence
• Help solve banking problems for customers
• Offer digital solutions using advanced banking tools
Requirements:
• Relevant post-secondary diploma or degree
• Experience advising on a range of financial services
• Proficiency with digital channels and devices
• Intermediate knowledge of Affinity products
Support Affinity Credit Union's mission while thriving in a creative and supportive environment.
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📌 Member Advisor at Affinity Credit Union (Regina)
🏢 Affinity Credit Union
📍 Regina