19 Aug
|
Socket.dev
|
London
Drive customer satisfaction as a Customer Service Specialist at London Honda in London, Ontario. Engage with customers for vehicle repairs and finance-related assistance in a full time role.The Customer Service Specialist position at London Honda, part of AutoCanada, focuses on creating appointments, handling customer inquiries, and managing the lease finance portfolio. You will contribute to a people-driven culture emphasizing continuous development and operational excellence while managing customer expectations in a dynamic setting.Key Responsibilities:Assist in scheduling repairs and processing paymentsSubmit warranty claims and create preliminary estimatesManage intake of collision vehicles and work ordersProvide timely updates to customers about repair statusEducate clients on insurance and repair processesRequirements:College diploma or two years relevant experience requiredAutomotive BDC experience preferredProficient in Microsoft Office and automotive softwareStrong problem-solving and customer service skillsExcellent communication skills both verbally and in writingSupport London Honda customers with exceptional service and expertise in this critical role.#J-18808-Ljbffr
📌 Customer Service Specialist At London Honda
🏢 Socket.dev
📍 London