Job Title: Rental Coordinator

Job Type: Full-Time

Location: Burlington, ON

Job Overview

We are seeking a highly organized and customer-focused Rental Coordinator to join our team. This role is responsible for managing rental equipment requests, coordinating logistics, and ensuring a seamless customer experience. The ideal candidate will have excellent communication skills, robust attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

- Act as the primary point of contact for customers regarding equipment rentals, availability, pricing, and delivery schedules.
- Process rental requests, create contracts, and ensure all necessary documentation is completed accurately.
- Coordinate equipment deliveries and pickups in collaboration with the operations and logistics team.
- Maintain accurate inventory records and track equipment status to ensure availability and proper utilization.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely communication.
- Work collaboratively with sales and service teams to meet customer needs and business objectives.
- Ensure compliance with company policies, safety standards, and rental agreements.
- Assist in preparing reports and tracking rental performance metrics.




- Support administrative tasks.

Qualifications & Skills

- Previous experience in equipment rental, logistics, dispatch, customer service, or a related field is preferred.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience with rental management software or business systems is considered an asset.
- Knowledge of the equipment rental industry is an asset.
- Ability to work independently and collaboratively within a team environment.
- Strong problem-solving skills and attention to detail.
- Customer-focused approach with a commitment to delivering high-quality service.

Benefits

- Competitive compensation package
- Comprehensive health and dental benefits
- RRSP matching program
- Pension plan
- Paid vacation time
- Opportunities for professional growth and career development

Job Types: Full-time, Permanent Pay: $55,000.00-$60,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Experience:
- Rental Industry: 2 years (required)

Work Location: In person

📌 Rental Coordinator (Burlington)
🏢 Canlift Equipment
📍 Burlington