RQ11285 – Project Manager/Leader – Senior

Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: 77 Grenville St or 40 St Clair Ave, Toronto, Ontario – Hybrid Estimated Start Date: August 24, 2026

Estimated End Date: March 31, 2027

Contract Duration: 170 Business Days

Extension: 40 Business Days

Hours: 7.25 hours per day

Security Level: No Clearance Required

Application Deadline: Wednesday, August 19, 2026 at 1:00 PM EST

Contact Email: [email protected]

Role Overview The Ministry of Public and Business Service Delivery and Procurement is seeking a Senior Project Manager/Leader – Organizational Change & Transformation to provide strategic leadership for a large-scale organizational transformation initiative.

The successful candidate will lead the transition from a project-based delivery model to a Product-Based Delivery Model , supporting the Land and Resources I⁢ Cluster (LRC) in aligning with the Common Cluster Operating Model (CCOM), OPS Service Framework, and Groveton’s One Government vision .

This role will oversee transformation planning, governance, organizational change management, stakeholder engagement, communications, business readiness, operating model design, adoption, and transition activities across executives, managers, staff, and ministry partners.

Key Responsibilities

Program Leadership & Transformation Management

- Lead the end-to-end organizational change and transformation program supporting the transition to a Product-Based Delivery Model.
- Develop and maintain integrated transformation plans, roadmaps, milestones, dependencies, risks, and success measures.
- Establish governance structures, reporting mechanisms, and executive decision-support materials.
- Coordinate activities across business, technology, HR, communications, and ministry partner workstreams.
- Provide strategic advice to executives regarding organizational readiness, transformation risks, and mitigation strategies.
- Manage large-scale, complex, high-profile, and high-risk OPS I⁢ initiatives.
- Ensure project and program deliverables meet business requirements within agreed scope, timelines, and budget.

Change Management & Organizational Readiness
- Develop and execute comprehensive change management strategies and plans.
- Conduct stakeholder impact assessments and organizational readiness assessments.
- Identify organizational risks, resistance points, adoption barriers, and change impacts.
- Design and implement change interventions supporting behavioral and cultural transformation.
- Establish change champion and leadership engagement programs.
- Measure organizational readiness, change adoption, and benefits realization.
- Develop readiness frameworks, assessment tools, and transition mechanisms.
- Support training, onboarding, knowledge transfer, and adoption activities.
- Establish continuous improvement and ongoing transformation support mechanisms.

Communications & Stakeholder Engagement
- Lead the development and execution of large-scale communication and engagement strategies.
- Develop key messages, executive presentations, FAQs, communication materials, and engagement content.
- Facilitate leadership workshops, town halls, focus groups, stakeholder consultations, and ministry partner forums.
- Ensure consistent and effective messaging across diverse stakeholder groups.
- Manage feedback channels and incorporate stakeholder input into transformation initiatives.
- Build awareness, understanding, commitment, and adoption of the new operating model among ministry partners.
- Facilitate engagement to refine future interaction models, governance structures, and service delivery approaches.

Operating Model & Organizational Design
- Support future-state operating model development aligned with the Common Cluster Operating Model (CCOM).
- Facilitate the definition of new roles, accountabilities, governance processes, and service delivery models.
- Identify organizational gaps, interdependencies, and process improvement opportunities.
- Support development of transition plans and implementation sequencing.




- Promote alignment with enterprise standards, Target State Architecture, and GovTechON objectives.
- Promote alignment with Product Management functions and new collaboration models.

Business Readiness & Transition Planning
- Develop organizational readiness frameworks and assessment tools.
- Coordinate branch and ministry transition planning activities.
- Develop training, onboarding, knowledge transfer, and adoption strategies.
- Monitor change effectiveness and organizational performance throughout implementation.
- Develop post-implementation adoption and sustainability plans.
- Reinforce cultural shifts toward product thinking, customer-centricity, collaboration, innovation, and continuous improvement.

Transformation Objectives

LRC Leadership

- Build understanding, commitment, and adoption of the Common Cluster Operating Model and Product Delivery Model.
- Facilitate leadership engagement in defining future-state roles, accountabilities, governance, processes, and organizational structures.
- Promote transparency, collaboration, innovation, and enterprise thinking.
- Develop leadership readiness and change champion capabilities.

LRC Staff
- Increase awareness, understanding, and acceptance of organizational changes.
- Support employee readiness, engagement, training, and adoption activities.
- Implement feedback mechanisms and change monitoring processes.
- Reinforce cultural shifts toward product thinking, customer-centricity, and continuous improvement.

Key Deliverables The Senior Project Manager/Leader Will Be Responsible For Delivering

- Organizational Change Management Strategy.
- Engagement Plan and draft communication materials.
- Stakeholder Assessment and Management Plan.
- Change Impact Assessment.
- Organizational Readiness Assessments.
- Change Champion Network Framework.
- Training and Adoption Strategy.
- Operating Model Transition Roadmap.
- Executive Communications Materials.
- Benefits Realization Framework.
- Progress and status reports for program directors and committees.
- Weekly Transformation Dashboard and Progress Reporting.
- Program progress tracking against identified success factors and key enablers.
- Secretariat functions, processes, and tools supporting executive leadership teams and committees.
- Post-Implementation Adoption and Sustainability Plan.
- Other transformation and program deliverables as assigned.

Experience & Skill Set Requirements Organizational Change Management Leadership – 35%

- 10+ years of experience leading complex organizational transformation and change management initiatives.
- Knowledge and practical application of industry-standard change management frameworks and methodologies.
- Experience conducting stakeholder analysis, impact assessments, readiness assessments, and change planning.
- Demonstrated success driving organizational adoption and culture change.
- Experience establishing change governance and performance measurement frameworks.
- Strong organizational readiness and transition management experience.
- Ability to identify resistance, organizational risks, and adoption barriers and implement appropriate mitigation strategies.

Strategic Communications & Stakeholder Engagement – 25%
- Experience designing and executing large-scale communications and engagement strategies.
- Experience developing executive-level communications, presentations, key messages, FAQs, and engagement materials.
- Solid facilitation skills for leadership workshops, town halls, focus groups, and stakeholder consultations.
- Experience managing diverse stakeholder groups with competing priorities.
- Exceptional stakeholder management and relationship-building skills.
- Strong negotiation, conflict resolution,



and consensus-building capabilities.
- Experience influencing senior leaders and driving organizational alignment.
- Excellent communication and executive presentation skills.

Program & Transformation Management – 20%
- Experience managing complex, multi-workstream transformation programs with significant organizational impacts.
- Ability to develop integrated plans, governance models, risk management frameworks, and benefits realization strategies.
- Experience managing interdependencies across business, technology, HR, communications, and operational teams.
- Demonstrated ability to monitor and report on program health, outcomes, risks, and transformation progress.
- Strong strategic planning, analytical, problem-solving, and decision-making capabilities.
- Ability to manage competing priorities within complex multi-stakeholder environments.
- Experience developing roadmaps, milestones, dependencies, success measures, and executive reporting.

Public Sector & Operating Model Experience – 10%
- Experience working within public sector environments involving governance, approvals, accountability requirements, and labor relations considerations.
- Knowledge of organizational design, operating model transformation, and enterprise service delivery environments.
- Experience supporting ministry or government-wide transformation initiatives.
- Familiarity with Government of Ontario, Groveton, CCOM, and product-based delivery principles is considered an asset.
- Understanding of enterprise standards, service frameworks, and product-based operating models.

Measurement, Reporting & Tools – 10%
- Experience developing KPIs, adoption metrics, readiness measures, and benefits realization frameworks.

- Experience using

- Azure DevOps

- Microsoft 365

- Power BI

- SharePoint

- Project Portfolio Management tools
- Ability to develop executive dashboards, reporting packages, governance materials, and transformation status reports.
- Strong experience tracking program outcomes, success factors, key enablers, adoption, and benefits realization.

General Skills
- Proven leadership in large-scale organizational transformation initiatives.
- Demonstrated experience leading enterprise-wide change management programs.
- Exceptional stakeholder management and relationship-building skills.
- Strong facilitation, negotiation, and conflict resolution capabilities.
- Excellent communication and executive presentation skills.
- Ability to influence senior leaders and drive organizational alignment.
- Strong analytical, strategic planning, and problem-solving capabilities.
- Ability to manage competing priorities in complex, multi-stakeholder environments.
- Strong understanding of organizational change, transformation, operating models, and product-based delivery.

Nice-to-Have Qualifications

- Public sector experience, particularly within government environments.
- Familiarity with Government of Ontario processes and governance.
- Knowledge of Groveton, CCOM, and product-based delivery principles.
- Experience with organizational design and enterprise service delivery transformation.
- Experience supporting labor relations considerations during organizational change.

How to Apply If this opportunity matches your experience and career profile, please submit the following mandatory documents to [email protected] by Wednesday, August 19, 2026 at 1:00 PM EST :

- Updated Resume in Word format – Mandatory
- References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn ID – Mandatory

Important: Applications without all mandatory documents cannot be processed or submitted. If this role is not suitable for you, please feel free to share it with qualified Senior Project Managers / Program Leaders with 10+ years of organizational transformation and change management experience , particularly those experienced in product-based delivery models, public-sector transformation, stakeholder engagement, operating model design, business readiness, communications, and benefits realization.

📌 Project Manager/Leader - Senior (Toronto)
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