Become a SaaS Renewals Manager at Pigment, a leader in AI-powered business planning solutions. Focus on enhancing customer satisfaction through effective renewal management.

This Renewals

Manager position involves managing the end-to-end renewal process for a portfolio of valued customers. You will leverage your insights into client health and engagement to reduce churn risks and optimize renewal strategies. By closely collaborating with Sales and Customer Success, you will ensure a seamless renewal experience that strengthens customer relationships. Handle full renewal process, forecasting, and contract execution

- Assess customer health and develop mitigation plans
- Ensure data integrity in CRM for accurate forecasting
- Strengthen multiyear commitments and customer expansions 3+ years in account management or SaaS renewals
- Ability to analyze customer health signals effectively
- Experience managing numerous accounts simultaneously
- Solid proficiency in CRM applications like Salesforce Enhance Pigment’s customer relationships by expertly managing renewals and ensuring continuous value delivery.

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📌 SaaS Renewals Manager at Pigment (Toronto)
🏢 Pigment
📍 Toronto