Company Overview

Eco-West is a Canadian company focused on delivering outdoor solutions for public and community spaces. Our approach focuses on clear communication and making projects easy to build, ensuring high quality from start to finish. By combining design, engineering, and manufacturing expertise, we provide solutions that are practical, durable, and built for long-term performance in real-world conditions.

Job Summary

We are seeking an energetic and motivated Account Manager to join our team. In this role, you will be the primary point of contact for our clients, driving sales growth through exceptional customer service, strategic communication, and effective negotiation. Your enthusiasm and expertise will help strengthen client relationships, identify new opportunities, and promote our services across diverse markets.

Duties

- Develop and maintain strong relationships with existing clients while actively identifying and pursuing new business opportunities.
- Generate leads through client outreach, networking, referrals, tender opportunities, industry events, and other sales activities.
- Meet with clients to understand their project requirements, budgets, timelines, and site conditions, and recommend suitable products and solutions.
- Prepare quotations, proposals, product presentations, and tender documents, and follow up with clients throughout the decision making process.
- Negotiate pricing and project terms, close sales, and work toward assigned revenue and business development targets.




- Act as the primary point of contact for clients throughout the entire project, providing clear updates and responding promptly to questions or concerns.
- Process confirmed orders and coordinate with internal supply chain staff to ensure product specifications, quantities, pricing, and lead times are accurate.
- Coordinate transportation, site delivery, and installation with clients, suppliers, contractors, and installation teams.
- Track project schedules and address delivery, product, or installation issues to keep projects moving forward.
- Provide ongoing customer service, warranty support, and follow up after installation to encourage repeat business and long term client relationships.
- Maintain accurate sales records, client information, project updates, and sales forecasts in the company’s tracking system.

Experience
- Valid driver license and access to vehicle.
- Fluent in Mandarin is an asset
- Proven experience in B2B sales or retail sales environments, preferably within the construction or related industries.
- Strong communication skills with the ability to negotiate effectively and build rapport with clients from diverse backgrounds.
- Experience in telemarketing or sales administration is a plus.
- Customer service experience that highlights your ability to listen actively and respond professionally.

Pay: $25.00-$30.00 per hour

Perks

- Dental care
- Extended health care
- Vision care

Experience:
- Account management: 3 years (preferred)

Language:
- Mandarin (preferred)

Licence/Certification:
- Driving Licence (preferred)

Work Location: Remote

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