Verellen Music Academy is looking for a confident, organized, and personable Sales Administrator to join our front desk team.

This role is ideal for someone who is excellent with people, comfortable with sales, and able to manage scheduling while creating a professional and welcoming experience for every family who walks through our doors.

Schedule & Availability

- Must be available Mondays from 1:00-8:00pm, Wednesdays from 1:00-8:00pm, and Thursdays from 1:00-8:00pm
- Our administrators occasionally cover one another as needed, so some additional flexibility is required from Monday to Saturday.

Key Responsibilities
- Greet students and families and create a friendly, professional first impression
- Answer phone calls, emails, texts, and customer inquiries
- Speak with prospective students and parents about our programs and help them choose the right option
- Follow up with new leads by phone, email, and text and convert inquiries into registrations
- Manage trial lessons, registrations, cancellations, rescheduling, and teacher schedules
- Maintain accurate student and customer information within our CRM and scheduling software
- Assist current families with questions regarding lessons, schedules, programs, and accounts
- Support student retention by providing excellent customer service and addressing concerns quickly




- Communicate clearly with teachers, administration, students, and parents
- Complete general administrative and front desk duties as needed

What We Are Looking For
- Previous sales experience required
- Robust customer service and communication skills
- Comfortable and confident speaking with customers both in person and over the phone
- Confident following up with leads, answering questions, and asking for the sale
- Experience using a CRM, scheduling software, or customer management system
- Highly organized and able to manage multiple conversations and tasks at once
- Professional, dependable, positive, and comfortable working in a fast-paced environment
- Strong computer skills and the ability to learn new software quickly

This is not simply a receptionist position. We are looking for someone who can combine excellent administration with strong customer service and a sales-focused mindset. A major part of this role is communicating with prospective families, following up with leads, and helping turn inquiries into new students while providing an excellent experience for our current families.

If you are interested, please send your resume to [email protected]

Pay: From $20.00 per hour

Work Location: In person

📌 Sales Administrator (Windsor)
🏢 Verellen Music Academy
📍 Windsor