Celebrating 54 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally.

Sym-Tech is growing quickly and that means endless ways to make a real difference! We are currently recruiting for a Sales Analyst to join our headquarters located in Thornhill, ON.

A career with us offers:

- A fun, quick paced culture
- Competitive wages and benefits
- On-going industry training programs and professional development opportunities
- A professional, collaborative and progressive work environment
- An empowering atmosphere where people are inspired to do great work
- The chance to work with some of the best in the business!

Position Overview:

Reporting directly to the President & CEO, the Sales Analyst is responsible for the collection, analysis and reporting of sales related data to meet the needs of Internal Sales and our Dealer partners. The successful candidate has experience of going beyond reporting the numbers by interpreting what the data means, identifying the business story behind the results, and proactively surfacing insights, risks and opportunities to the CEO and Sales leadership team.

The Sales

Analyst will also be the point of contact for a variety of departments at Sym-Tech. We are looking for an energetic and ambitious individual who can operate on cross functional level and is committed to delivering quality and results.

Position Functions:

- Support Field Sales reporting and analytics activities by partnering with Sales leaders and business stakeholders to understand reporting needs and deliver timely, accurate, and meaningful information.
- Develop, maintain, and enhance sales dashboards, scorecards, and recurring reports that provide visibility into sales performance, KPIs, trends, pipeline activity, and other key business metrics.
- Analyze sales and CRM data to identify trends, patterns, anomalies, risks, and opportunities,



summarizing findings and providing insights to support Sales leadership and business decision-making.
- Help ensure the accuracy, integrity, and consistency of sales data and reporting through data validation, cleansing, reconciliation, and ongoing monitoring of data quality.
- Support reporting standards and data governance practices by maintaining consistent metric definitions, documentation, and reporting methodologies that contribute to reliable and consistent Sales reporting.
- Collaborate with Sales leadership and key stakeholders to understand business questions, develop analyses, and provide insights that support operational and business decision-making.
- Create, maintain, and improve reporting solutions using Excel, SQL, Power BI, and CRM data sources to increase reporting efficiency, improve accessibility, and reduce manual effort.
- Perform ad hoc analysis and respond to reporting requests from Sales leadership and other stakeholders, translating business questions into meaningful analysis and supporting recommendations.
- Identify opportunities to improve reporting processes, data quality, and reporting effectiveness, recommending practical solutions that enhance efficiency and decision-making.
- Participate in reporting and analytics initiatives by supporting requirements gathering, development, testing, implementation, and ongoing enhancement activities while collaborating with Sales, Finance, IT, and other business partners.

Minimum Qualifications:

- 3-5 years of experience in sales analytics, business analysis, business intelligence, data analytics, sales operations, or a similar reporting and analytical role.
- Experience supporting Sales leaders and business stakeholders by providing reporting, analysis,



and insights to help answer business questions and support decision-making.
- Experience developing and maintaining sales reports, dashboards, KPIs, and performance analytics, with the ability to identify trends, summarize findings, and highlight potential areas for follow-up or action.
- Strong Microsoft Excel skills, including formulas, PivotTables, lookups, data analysis, and data manipulation; experience with Power Query is considered an asset.
- Working knowledge of SQL, including querying, extracting, joining, validating, and analyzing data from multiple sources.
- Experience using Power BI or similar business intelligence and data visualization tools to develop and maintain dashboards and reports.
- Working knowledge of relational databases, data structures, and data models, with the ability to understand how data flows between systems and reporting environments.
- Experience working with CRM data and supporting sales reporting and analytics activities.
- Understanding of data quality, governance, and reporting best practices, including data validation, reconciliation, documentation, and maintaining consistent metric definitions.
- Ability to translate data and analytical findings into clear, concise insights for a variety of audiences, including Sales teams and business leaders.
- Strong attention to detail and commitment to accuracy when working with sales performance and business data.
- Solid business acumen with an interest in understanding sales performance drivers, pipeline activity, productivity trends, forecasting, and key performance indicators.
- Strong interpersonal and communication skills, with the ability to collaborate with stakeholders, ask questions, and clarify reporting requirements.
- Ability to manage multiple priorities, work independently, and respond to ongoing reporting and analytical requests in a fast-paced environment.
- Demonstrated professionalism, sound judgment, and discretion when handling confidential sales and business information.

Position Type: CURRENT

Please note salary range is the total COMP ( bonus is included in the range-not just base salary)

📌 Sales Analyst (Richmond Hill)
🏢 Sym-Tech Dealer Services
📍 Richmond Hill