Sales Coordinator / Catering Coordinator

Courtyard by Marriott London, Ontario

Salary: $50,000–$60,000 per year, based on experience and qualifications, plus bonus opportunities

Work Location: In person

Job Overview

We are looking for an organized, energetic, and customer-focused Sales Coordinator / Catering Coordinator to support our hotel’s sales and catering operations.

This position will work closely with the Director of Sales, Catering Sales Manager, Banquet Team, Bistro, Kitchen, and hotel operations to coordinate meetings, events, banquets, weddings, and group business.

Duties and Responsibilities

- Support the Director of Sales and Catering Sales Manager with daily sales and catering activities.
- Respond promptly to inquiries regarding meetings, conferences, weddings, banquets, social events, and group bookings.
- Prepare proposals, quotations, contracts, event packages, and client correspondence.
- Coordinate client site tours and assist with event planning and details.
- Prepare and maintain Banquet Event Orders (BEOs) and ensure accurate communication with all hotel departments.
- Coordinate with the Banquets, Kitchen, Bistro, Front Office, Housekeeping, and other departments to ensure events are properly prepared.
- Follow up with clients to confirm guest counts, menus, schedules, room setups, billing arrangements, and special requests.
- Assist with upselling banquet packages, food and beverage services, guest rooms, meeting rooms, and other hotel services.
- Maintain accurate records of sales leads, inquiries, bookings, contracts, deposits, and event information.
- Maintain the sales and catering calendar and ensure all information remains current.
- Assist with group room blocks and rooming lists.




- Follow up on sales leads and inquiries to maximize conversions and revenue.
- Build and maintain positive relationships with clients and local businesses.
- Assist with weddings, corporate meetings, social events, community events, and other group business.
- Assist with sales reports, client follow-ups, and post-event feedback.
- Support the Director of Sales with sales calls, hotel tours, promotions, and special projects.
- Provide excellent customer service and represent the hotel professionally at all times.
- Perform other sales and catering duties as assigned.

Qualifications
- A minimum of 3–5 years of experience in the hotel industry, preferably in hotel sales, catering, event coordination, banquets, or a related hospitality role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple events and priorities simultaneously.
- Strong customer-service and sales mindset.
- Proficiency in Microsoft Office and other computer systems.
- Marriott experience is considered an asset.
- Ability to work evenings, weekends, and holidays as required for events.
- Professional, energetic, reliable, and team-oriented.

Compensation and Benefits.
- Employee health perks program.
- Marriott employee discounts.
- Training and professional development opportunities.
- Career growth opportunities.

Join us in creating unforgettable experiences! Bring your passion for hospitality, sales expertise, and customer service excellence to our team — where your energy fuels success! Pay: $50,000.00-$60,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Sales Coordinator / Catering Coordinator (London)
🏢 Courtyard by Marriott London, ON
📍 London