Sales, Marketing & Client Support Specialist

We are looking for a professional, personable, and creative Sales, Marketing & Client Support Specialist to join our team.

This is a hybrid support role that works closely with the Project Manager and supports different areas of the business depending on current projects, priorities, and operational needs. The position will not be limited to one specific function. Responsibilities may shift between client service, sales support, marketing, administrative work, and graphic design initiatives based on the projects being managed at the time.

The ideal candidate is adaptable, comfortable taking direction, able to manage changing priorities, and willing to support a variety of initiatives as needed.

Key Responsibilities:

- Respond to incoming client calls and emails in a professional and timely manner
- Communicate confidently with clients, dealers, and business partners
- Assist the Sales team with inquiries, follow-ups, documentation, and day-to-day support
- Support projects and initiatives assigned by the Project Manager
- Assist with research, organization, documentation, and other project-related tasks
- Help resolve client questions and identify practical solutions
- Maintain accurate records and follow up on outstanding items
- Support the Marketing team with campaigns, promotional materials, and marketing initiatives
- Create, edit, and update marketing materials using Adobe Illustrator
- Participate in graphic design initiatives and development of new branded materials




- Assist with flyers, brochures, digital graphics, presentations, social media content, and other marketing materials
- Contribute creative ideas and visual concepts
- Maintain consistency with company branding and visual standards
- Adapt to changing priorities and assist different areas of the business as projects require

What We’re Looking For:

- Strong verbal and written communication skills in English
- French is an asset
- Excellent customer service and interpersonal skills
- Comfortable communicating with clients by phone and email
- Strong problem-solving skills and good judgment
- Ability to take initiative while also working effectively under direction
- Previous graphic design or creative design experience
- Experience using Adobe Illustrator
- Ability to create original materials as well as modify existing design files
- Positive understanding of layout, typography, branding, and visual presentation
- Experience with Canva, Photoshop, or similar design software is an asset
- Creative, adaptable, and comfortable working across different types of projects
- Strong organization, time management, and attention to detail
- Ability to manage multiple priorities in a changing work environment

Previous experience in customer service, sales support, marketing, administration, project support, and/or graphic design is considered an asset. Pay: $21.00-$24.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Sales, Marketing & Client Service Support (Concord)
🏢 FPWS
📍 Concord