We have a Fulltime role with one of our clients. Kindly find the below details.

Seeking an experienced Salesforce Technical Architect with 10+ years of Salesforce architecture experience to lead Salesforce platform assessments, define future-state architecture, and drive enterprise-wide Salesforce transformation initiatives. The ideal candidate will own Service Cloud architecture, security model design, platform governance, scalability strategy, and capability rationalization while ensuring alignment with business objectives.

key skill - Service Cloud, Nice CXOne or InContact , consulting and architect skill is must

Key Responsibilities

- Own Salesforce platform assessment and future-state architecture design.
- Lead Service Cloud architecture, case management strategy, Omni-Channel implementation, and Digital Engagement solutions.
- Design and govern Salesforce security architecture, including role hierarchy, sharing model, profiles, and permission strategies.
- Define platform governance,



scalability, performance optimization, and best practices.
- Architect integrations and enterprise Salesforce solutions using Apex, LWC, and integration patterns.
- Provide recommendations on Salesforce capability rationalization and platform optimization.

Required Skills

- 10+ years of Salesforce architecture and solution design experience.
- Strong expertise in:
- Salesforce Service Cloud
- Experience Cloud
- Digital Engagement
- Omni-Channel
- Knowledge Management
- Security Model & Role Hierarchy
- Apex
- Integration Patterns
- Solid stakeholder management and architecture governance experience.

Skills

- Mandatory Skills : Lightning Web Components (LWC), Salesforce Experience Cloud, Salesforce Lightning Web Components (LWC), Salesforce OmniStudio, Salesforce Service Cloud

📌 SalesforceB Solution Architect (Calgary)
🏢 Smart IT Frame
📍 Calgary