Be part of SAP's journey as a Customer Success Manager in Montreal. This hybrid role will allow you to foster customer relationships while ensuring satisfaction and value delivery. In this role, you will directly support customers by guiding them through their business transformation with SAP's solutions.

You will play a critical role in the customer lifecycle, from onboarding to ensuring business goals are met. Your expertise will focus on driving retention, renewals, and upsells for Cloud products. Key Responsibilities:

- Engage in a comprehensive 10-month training program
- Acquire in-depth knowledge of digital transformation solutions
- Advocate for customer retention and satisfaction
- Monitor implementation and maintain customer relationships
- Collaborate with internal teams to support client needs Requirements:
- 2-3 years of relevant experience in consulting or account management
- Ability to drive strategic initiatives for customer success
- Knowledge of AI practices and business transformations
- Robust communication skills for effective client engagement
- Adapts quickly to evolving business challenges Enhance customer journeys as a CSM at SAP, leveraging your expertise to ensure long-term success.

📌 SAP Next Gen Customer Success Manager (Montreal)
🏢 SAP
📍 Montreal