Key Position Requirements This is a fully in-office, fast-paced position. Applicants must be available for the complete schedule listed above.
Dogs are regularly present in the office, so you must be comfortable working around animals. Reliable personal transportation is also required because the office is not accessible by public transit.
About the Position
Just Like Family Home Care is seeking a highly organized and dependable Scheduling & Office Administrator to join our Chilliwack team.
Your primary responsibility will be coordinating caregiver schedules and ensuring clients receive consistent, timely care. This role involves frequent schedule changes, sick calls, competing priorities and interruptions. The successful candidate will be able to remain calm, stay organized and follow tasks through to completion in a busy office environment.
Key Responsibilities
- Create and maintain caregiver schedules using AxisCare
- Respond to sick calls, schedule changes and urgent coverage needs
- Coordinate replacement coverage for open or cancelled visits
- Answer calls from clients and caregivers professionally
- Communicate schedule updates clearly and accurately
- Track tasks, deadlines and follow-ups using Monday.com
- Maintain accurate notes and update company systems
- Provide general administrative and office support
- Contact potential clients or pre-screen applicants when needed
- Keep the team informed of outstanding or unresolved matters
What We’re Looking For Previous scheduling or office administration experience is an asset, but we are willing to train the right person.
Our ideal candidate is
- Highly organized and detail-oriented
- Able to manage several priorities without losing track of important details
- Comfortable working in a rapid-paced environment with frequent interruptions
- Calm and solutions-focused when plans change unexpectedly
- Dependable, punctual and accountable
- Able to work independently and as part of a team
- Friendly and professional when communicating with clients and caregivers
- Confident using technology and learning new software
- Able to type at least 45 words per minute
- Proactive about completing tasks and following up
- In possession of a valid driver’s licence and dependable vehicle
Why Join Just Like Family Home Care?
- Supportive and collaborative team
- Comprehensive training
- Opportunities to learn and grow
- Meaningful work that helps clients receive dependable care
- On-site parking
- Wellness program
How to Apply Please submit your résumé along with a brief message confirming that you:
- Are available for the complete Sunday through Thursday schedule
- Understand that this is a fully in-office position
- Have reliable transportation to the Chilliwack office
- Are comfortable working around dogs
We appreciate all applications; however, only candidates selected for an interview will be contacted.
Work Location: In person
Pay: $18.25-$22.00 per hour
Work Location: In person
📌 Scheduling & Office Administrator — In-Office Position (Chilliwack)
🏢 Just Like Family Home Care Canada
📍 Chilliwack
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