Skills Required

- Define, advise and implement Agile tooling strategic direction in partnership with enterprise tools and methodology owners
- Pilot and implement new Jira plug-ins that support Agile at scale
- Define & implement Agile tooling usage standards (i.e. permissions, workflows, post-conditions, dashboards, screens, and fields) and best practices to increase higher productivity
- Create a roadmap for implementation of tooling integration between Jira and other technical and Portfolio Management applications
- Develop metrics, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with meaningful operational/performance metrics and customized reports
- Create and maintain prioritized backlogs of work required to fulfill strategic objectives
- Communicate regularly with a range of enterprise stakeholders

As an Atlassian Subject Matter Expert, you will:
- Partner with Application Delivery pillars and provide Agile tool-related thought leadership, best practices, guidelines & recommendations
- Coach executives, business and the delivery teams to enable productive tooling usage
- Build and facilitate demos, “how-to” guides, and trainings of Jira & Confluence
- Advise and train Jira administrators on how to configure, use, and maintain global and project-specific Jira configurations
- Leverage communities to spread product knowledge

Solution Implementation and Delivery

- Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
- Code & implement scripting solutions with languages like Groovy and Python
- Web integration of Atlassian and other applications using Rest APIs
- Create Jira project roles, issue types, components, workflows, release based configuration
- Advise and assist Application Delivery teams in creating organizing and managing screen schemes, permission schemes and notification schemes

WHAT DO YOU NEED TO SUCCEED?





Candidates should have demonstrated experience and a documented track record of success in the following key areas:

- Deep hands-on expertise with Atlassian products, specifically Jira Align, Jira and Confluence
- Ability to gather requirements, propose potential solutions, analyze impact, communicate with stakeholders, and implement toolset solutions.
- Installation, configuration, and system administration of Atlassian software, with particular emphasis on Data Center versions of Jira, Confluence, and Atlassian Marketplace Jira plug-ins
- Demonstrated ability to develop & implement workflow, post functions, triggers, automated scripts, etc
- Ability to write JQL (Jira Query Language) to construct custom dashboards, reports, filters etc.
- Deep understanding and hands on experience with Atlassian rest APIs
- Exceptional engagement, facilitation, and communication skills, with experience collaborating with stakeholders at every level; Ability to present complex topics to mixed audiences
- Ability to problem-solve innovatively and creatively
- Able to work independently with minimal guidance in a rapidly changing workplace
- Ability to manage multiple clients and deliverables at any given time through effective time management and planning
- Team player and strong collaboration and stakeholder management skills

Qualification

- BA/BS in Information Systems, Computer Science, or related experience
- 5+ years deep hands-on experience and expert knowledge of Atlassian JIRA and Confluence
- 3+ years in a consulting or client delivery role
- 3+ years managing software tool implementations
- 2+ years scripting with a language like Groovy or Python
- 2+ years with web integration using Rest APIs

Nice-to-have:
- 2+ years business process improvements
- 2+ years in multi-team Agile environment
- One or more Atlassian Certifications, or path toward certification
- Hands on knowledge on Marketplace “Agile at Scale” plug-ins
- Understanding of non-functional requirements for application scalability, availability, and security
- Experience within a fast-paced, fast-growth tech environment

📌 Senior Atlassian Consultant (Toronto)
🏢 BULLTECH SOLUTIONS
📍 Toronto