Join Q-Block Computing as a Senior Bilingual ServiceNow ITSM Developer. This hybrid role focuses on delivering cutting-edge IT solutions while maintaining a commitment to quality and ethics. Ideal candidates will be experienced developers in the ServiceNow platform, with a knack for troubleshooting and enhancing user experience. Work collaboratively across departments to optimize performance while ensuring compliance with industry standards. Key Responsibilities:
- Configure and manage ServiceNow ITSM products
- Collaborate with IT teams to improve systems
- Address user queries and service requests promptly
- Conduct user training and prepare documentation
- Oversee system updates and maintenance tasks Requirements:
- At least 5 years of experience in ITSM development
- Bilingual in English and French essential
- Familiarity with ITIL processes and methodologies
- Proven ability in system configuration and support
- Strong analytical skills for troubleshooting Leverage your bilingual capabilities and IT expertise in a senior role at Q-Block Computing, making a significant impact.