Elevate RBC Insurance as the Senior Director of Digital Channels, driving innovative digital strategies and operational excellence from Mississauga, Canada. Lead initiatives across digital platforms to enhance client engagement and advisor productivity. In this senior role, you will be accountable for shaping the digital vision and delivering strategic initiatives for Online Insurance and Advisor Portals.

Your expertise in technology transformation and I solutions will drive organizational priorities forward while ensuring enhanced user experience and client satisfaction. Collaboration with cross-functional teams is essential to achieve measurable business results. Key Responsibilities:

- Drive multi-year digital strategy for Online Insurance platforms
- Champion AI-driven innovation for optimal user engagement




- Execute digital channel initiatives across proprietary tech stacks
- Manage and optimize operational budgets for timely execution
- Monitor performance metrics and facilitate data-driven decisions

Requirements:

- 10+ years in digital delivery or technology transformation
- Experience leading technical teams for enterprise solutions
- Expertise in both legacy and modern tech stacks
- Solid foundation in software development lifecycles
- Proven ability to influence stakeholders through communication

Lead transformative digital initiatives that shape RBC Insurance's future in the financial services industry.

📌 Senior Director of Digital Channels at RBC (Mississauga)
🏢 RBC
📍 Mississauga