At Tangerine, we're redefining banking. As Canada's leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration. Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service.

Beyond banking, we're committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition - where diverse perspectives are valued, and people are empowered to do their best work. If you're a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let's shape the future of banking together! As the Senior Manager, Client Growth Strategy, you will have the exciting prospect to lead strategies and program management with a focus on winning long-term primary banking relationships while also finding opportunities to deepen client relationships on multiple projects. You will also focus on leveraging data and identifying where clients are in their relationship with Tangerine and developing client centric multi-channel outreaches to drive multi-product cross-sell, client engagement and Primacy.

Build always-on multi-channel outreaches to drive new cross-sell penetration rates, growing balances with existing clients and identifying multi-product cross-sell opportunities Continue to have an appetite to drive innovation to make programs better and be laser focused on increasing client personalization leveraging existing and new capabilities along with key data insights about our clients and priority segments Track and measure performance across programs with analytics and key partners on a monthly/quarterly basis and socializes with key stakeholders across multiple levels at the Bank Lead various Steerco's,



quarterly/annual planning and larger presentations with stakeholders across the bank Lead and drive a client focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge Build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates the team by fostering an inclusive work environment Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions Leveraging a growth mindset, embracing learning and continuous improvement Contributing to a dynamic workplace fostering trust, integrity and inclusion Post-secondary education in a related field; Multiple years of management experience, including in Channel Marketing, Channel Programs, Customer Strategy, or Product/Program Management The ability to analyze large data sets and derive insights to drive strategy and post-mortem conclusions Strong organizational change management orientation Strong understanding of client personalization and offline, online and assisted channels Strong relationship management and collaboration skills Strong presentation deck building and delivery skills with partners and senior leadership audiences You will be part of a diverse, inclusive, and purpose driven community of client-obsessed innovators who move fast, push boundaries, and celebrate big together. We are creating something game changing and you get to make your mark on it. You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.

From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.

- Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)

📌 Senior Manager, Client Growth Strategy - Tangerine (Toronto)
🏢 Tangerine
📍 Toronto