Lead production operations transformation with BMO as a Senior Manager. Drive automation, predictive monitoring, and self-healing capabilities to enhance operational support. This senior role reports to the Line of Technology Operations leadership team.

You will modernize production processes by implementing and operationalizing the Silent-Ops model. Key areas of focus include automation, Agentic AI utilization, and developing governance frameworks for optimum service reliability. Key Responsibilities:

- Design and implement the Silent-Ops support model
- Develop A2030-aligned transformation roadmaps
- Champion automation and orchestration processes
- Establish operational KPIs for performance measurement
- Drive continuous improvement initiatives across production environments Requirements:
- 10+ years in Production Operations or SRE
- Proven leadership in operational transformation
- Solid understanding of monitoring and automation frameworks
- Experience with self-healing and AI-driven operations
- Ability to influence senior stakeholders effectively Enhance BMO’s production operations by employing innovative technologies and strategic leadership in a transformative environment.

📌 Senior Manager Production Operations at BMO (Toronto)
🏢 BMO
📍 Toronto