With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions. Join a global IT Operations team responsible for delivering highly available, secure, and scalable compute services that support critical business operations across the Americas. As a Senior Compute Operations Specialist , you will leverage your deep infrastructure expertise to ensure operational excellence, drive continuous improvement, and support the ongoing evolution of WSP's enterprise compute environment.

Working with professionals and management to identify opportunities for improvements in people, processes, and technology. Leading team members on the development of methods, techniques, and various analytical approaches. Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.

Managing upgrades and performance related activities. Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs). Execution of business continuity tests. Proactive identification and resolution of issues before they affect service performance.

Engaging in the problem management process. Technical peer review and approvals for all related changes. Management and maintenance of related platforms. Providing on-call support and extended working hours when called on and willingness to accept periodic rotation.

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.

Experience working in large/global enterprise IT environments with multiple distributed branch/campus sites.

Experience working within an ITIL-aligned Service Management organization.

Object

Storage (EMC ECS, Azure, AWS). Azure, AWS). Windows, Linux). Knowledge of server and data security concepts and compliance requirements. PowerShell, Bash) for effective server management and automation of routine tasks.

Experience with storage and backup technologies, including SAN, NAS, RAID configurations, data deduplication, and storage protocols (e.g.,



Knowledge of backup access, data retrieval, data integrity, and high availability.

Experience managing data retention policies through system procedures.

Experience testing and refining backup strategies to minimize Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).

Experience with disaster recovery planning, data migrations, and storage performance optimization. Proven ability to optimize server and storage performance, capacity, and reliability while considering growth projections and industry best practices. Excellent written and spoken English.

French or Spanish language skills are considered an asset. Excellent interpersonal and communication skills with the ability to interact effectively with all levels of management. Ability to work with minimal supervision and little to no instruction.

Strong leadership and coaching skills. Strong organizational and project management skills with excellent documentation abilities. Knowledge and experience applying information security practices in the management and delivery of infrastructure and operations.

We exist to shape communities to advance humanity. A global community of brilliant minds – your next idea, mentor, or opportunity is always within reach. Whether it’s across the country or around the globe, we help you tailor your role to match your ambition — because your growth drives ours.

Flexible work, real balance – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. #NB, NL, NS, PE & QC:



$103,500 - $137,400 The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes. Help shape the future of enterprise infrastructure at WSP.

Join a team that values innovation, collaboration, and continuous improvement while providing opportunities to grow your career on a national and international scale. #At WSP , we exist to shape communities to advance humanity. It’s why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what’s possible and shape what comes next. As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals.

We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact. At WSP , you’ll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations.

Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits). WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WSP is committed to the principles of employment equity.

📌 Senior Operations Specialist (Remote) (Calgary)
🏢 WSP USA
📍 Calgary