Join Netomi as a Senior Product Manager to spearhead AI-driven customer experience. Develop product strategy for Autonomous Agents enhancing engagement across channels. As a Senior Product Manager at Netomi, you will own the product strategy for Autonomous Agents in the conversational AI domain.

This role connects cutting-edge AI research with real-world deployment in enterprise settings. You will define key functionalities, including agent reasoning, task execution, and seamless customer handoffs to human agents. Key Responsibilities:

- Develop and execute the product strategy for AI agents
- Define autonomous agent task management and collaboration
- Ensure reliable performance across various communication channels




- Lead the integration of AI into enterprise platforms
- Define measures for observing agent behavior and performance

Requirements:

- Extensive experience in product management, focusing on AI
- Deep knowledge of conversational workflows
- Skilled in managing complex state transition scenarios
- Familiarity with deploying scalable AI solutions
- Robust analytical skills in performance and cost optimization

Mold the capabilities of Autonomous Agents at Netomi to redefine customer interactions with data-driven insights.

📌 Senior Product Manager in Conversational AI (Toronto)
🏢 Doist
📍 Toronto