Requirements

Experience and Skill Set Requirements:

Must Haves:

- 10+ Years of Experience leading complex organizational transformation and change management initiatives.
- Knowledge and application of industry-standard change management frameworks and methodologies.
- Experience designing and executing large-scale communications and engagement strategies.
- Strong facilitation skills for leadership workshops, town halls, focus groups, and stakeholder consultations
- Experience developing KPIs, adoption metrics, readiness measures, and benefits realization frameworks.
- Ability to develop integrated plans, governance models, risk management frameworks, and benefits realization strategies.

Nice to Have:

- Experience working within public sector environments, including governance, approvals, accountability requirements, and labour relations considerations.
- Familiarity with Government of Ontario, GovTechON, CCOM, and product-based delivery principles is considered an asset.

Skill Set Requirements: Deliverables

- The Senior Program Manager will be responsible for delivering:
- Develop an Organizational Change Management Strategy
- Collaborate with ministry partners, stakeholders and vendors to support designing, planning and implementing change initiatives.
- Prepare and deliver a Engagement Plan and draft communication materials
- Develop a Stakeholder Assessment and Management Plan
- Complete Change Impact Assessment
- Prepare Organizational Readiness Assessments

- Develop a Change Champion Network Framework
- Develop and Delivery a Training and Adoption Strategy
- Develop an Operating Model Transition Roadmap
- Prepare Executive Communications Materials

- Develop a Benefits Realization Framework




- Prepare progress and status reports for program directors and committees
- Deliver a weekly Transformation Dashboard and Progress Reporting

- Track and report program progress against identified success factors and key enablers
- Establish and coordinate secretariat functions, processes, and tools, enabling program oversight from executive leadership teams/committees
- Develop and deliver a Post-Implementation Adoption and Sustainability Plan

- Other duties as assigned

Organizational Change Management Leadership:

- Experience leading complex organizational transformation and change management initiatives.
- Knowledge and application of industry-standard change management frameworks and methodologies.

- Experience conducting stakeholder analysis, impact assessments, readiness assessments, and change planning.
- Demonstrated success driving organizational adoption and culture change.
- Experience establishing change governance and performance measurement frameworks.

Public Sector and Operating Model Experience:

- Experience working within public sector environments, including governance, approvals, accountability requirements, and labour relations considerations.

- Knowledge of organizational design, operating model transformation, and enterprise service delivery environments.
- Familiarity with Government of Ontario, GovTechON, CCOM, and product-based delivery principles is considered an asset.

Measurement, Reporting, and Tools:

- Experience developing KPIs, adoption metrics, readiness measures, and perks realization frameworks.
- Experience using tools such as Azure DevOps, Microsoft 365, Power BI, SharePoint, and project portfolio management tools.

- Ability to develop executive dashboards, reporting packages, and governance materials.

📌 Senior Project Manager (Toronto)
🏢 Maarut
📍 Toronto