- Manage dealers in the assigned territory and recommend targeted sales and market strategies

- Develop and maintain profitable dealer relationships

- Provide strategic advice and information to help dealers maximize profitability with RBC products

- Build relationships with local partners and stakeholders to maximize business opportunities and referrals

- Monitor trends and developments in the indirect finance sector

- Maintain dealer relationships through visits, sales calls, and frequent internal and external interactions

- Monitor competitor pricing and adjust strategies

- Resolve customer issues from the first point of contact

- Represent RBC at dealer events as required

- Provide dealers with information on RBC policies, programs and updates

- Contribute to individual and collective team goals, growth, profitability, and RBC market share

Requirements

- Three to five years of experience in account management, business development or sales, with a proven track record of success

- Knowledge of automotive, RV and boat dealership operations, sales processes and needs

- In-depth knowledge of the credit approval process, including assessment criteria and associated procedures

- Ability to identify and exploit business opportunities to drive growth and maximize revenues

- Good working knowledge of Microsoft Office for data analysis,



presentations and document management

- Ability to use RBC digital tools to support data analysis

- Bilingualism in English and French required

- Ability to travel frequently daily, including to remote areas and for overnight stays

- Willingness to work in the assigned Quebec territory, subject to change based on organizational needs

Core Competencies

Demonstrates expertise in account management and business development within the automotive, RV, and boat dealership sectors, leveraging solid relationship-building skills to drive growth and profitability. Proficient in utilizing digital tools and data analysis to inform strategic decisions and enhance dealer performance.

Highest-signal resume keywords

- Account Management

- Business Development

- Credit Approval Process

- Bilingualism in English and French

- Microsoft Office Proficiency

ATS Optimization Keywords

Hard Skills

- Sales Processes

- Data Analysis

- Profitability Maximization

- Market Strategy Development

- Customer Issue Resolution

Soft Skills

- Relationship Building

- Strategic Advice

- Problem Solving

Industry Keywords

- Automotive Dealership Operations

- RV Dealership

- Boat Dealership

- Indirect Finance Sector

- Competitor Pricing Monitoring

Tools & Technologies

- RBC Digital Tools

📌 Senior Relationship Manager, Retail Financial Services (Montreal)
🏢 Jobtailor
📍 Montreal