Join BC Hydro as a Senior ServiceNow Solution Architect, focusing on ITSM, ITOM, CMDB, and SecOps. With 10-15 years of experience, deliver exceptional architecture to meet strategic goals. This pivotal role requires you to frame and govern the ServiceNow architecture for the BC Hydro Technology tower.

Collaborate with cross-functional teams to develop scalable solutions and define an effective upgrade strategy. You’ll assess client needs and implement functional enhancements while ensuring adherence to best design practices and compliance. Shape the future of service management and operational excellence. Key Responsibilities:

- Define and govern the ServiceNow architecture
- Lead design for ITSM and ITOM processes




- Assess and translate business requirements into solutions
- Direct integrations using REST/SOAP APIs
- Achieve effective data governance for CMDB

Requirements:

- 10-15 years in IT, focusing on ServiceNow solutions
- Solid knowledge in ITSM, ITOM, and SecOps
- Hands-on experience with Scripting and IntegrationHub
- Excellent interpersonal and customer engagement skills
- Understanding of ITIL and operational metrics

Contribute your architectural expertise to enhance BC Hydro’s ServiceNow platform and streamline its operational processes.

📌 Senior ServiceNow Solution Architect (Vancouver)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Vancouver