Job Overview The Front of House Assistant Manager plays a pivotal role in ensuring the smooth operation of the restaurant's front-of-house activities. This position is responsible for overseeing the dining area, managing staff, and delivering exceptional customer service. The ideal candidate will have a strong background in food service management, with experience in both casual and fine dining environments.

The Front of House Manager will work closely with kitchen staff and management to create a seamless dining experience for guests.

Responsibilities

- Supervise and coordinate daily front-of-house operations to ensure efficiency and high standards of service.
- Train, mentor, and develop staff to enhance their skills in customer service and food handling.
- Manage inventory control, including ordering supplies and maintaining appropriate stock levels.
- Oversee cash handling procedures and ensure accurate POS transactions using systems such as Aloha POS or Micros POS.
- Maintain a clean and organized dining environment while adhering to food safety regulations.
- Handle customer inquiries and complaints professionally to ensure guest satisfaction.
- Collaborate with kitchen management on menu planning, food production, and catering services as needed.
- Conduct interviews and assist in hiring new team members to build a strong front-of-house team.




- Implement training programs for staff development in hospitality management, leadership, and food service best practices.

Skills

- Proven experience in restaurant management or hospitality management within the food industry.
- Strong knowledge of food preparation, cooking techniques, and food safety standards.
- Familiarity with inventory control processes and budgeting practices.
- Excellent customer service skills with the ability to handle challenging situations effectively.
- Experience with cash handling and operating POS systems
- Leadership capabilities with a focus on team management and development.
- Background in fine dining or casual dining environments is preferred.
- Ability to manage shifts effectively while ensuring high-quality service during peak hours.
- Culinary experience is a plus, along with banquet or catering experience for special events. This role requires a dynamic individual who thrives in a fast-paced environment while maintaining a commitment to excellence in service delivery. If you are passionate about hospitality and possess the necessary skills to lead a successful front-of-house team, we encourage you to apply for this exciting opportunity!

Job Type: Part-time Pay: $17.60-$18.00 per hour

Benefits

- Discounted or free food
- In office parking
- Store discount

Work Location: In person

📌 Server (Concord)
🏢 Ramen Isshin
📍 Concord