River City Nissan is a three-time winner of the NAOE (Nissan Award of Excellence) which is awarded to dealers for outstanding performance. We are looking to add a full-time Service Advisor to our team! We need great people, like you, to join our team at our state-of-the-art dealership.

About River City Nissan:

- In-house training from our exclusive Nissan University and additional exclusive training programs
- Close-knit team
- Fun and relaxed work environment
- We value work-life balance and reflect that in our operating hours
- Monthly & Quarterly Team barbeques/events

Benefits:

- Among the best pay in the automotive industry
- Great benefits for full-time employees
- RRSP Group Plan
- Medical and dental coverage

About the Role:

- Provide an open line of communication for customers; hear their account of issues and accurately document for technicians, explain services in a way they can understand/provide an estimate of costs, and keep updated throughout the day
- Greet incoming customers, perform vehicle walkaround to recommend services
- Repair order generation, documentation of recommended work, and invoicing
- Answer incoming customer phone calls; answer any service queries and book appointments
- Work closely and professionally communicate with Service Manager,



technicians, other advisors, shuttle drivers and receptionist to ensure a high level of customer service and expedited problem resolution
- Take pride and responsibility for customer satisfaction, including CSI scores
- Work with service manager and other advisors to help meet individual and department goals
- Software savvy with strong proficiency using Outlook and web-based systems, with a proven ability to multi-task. CDK/ADP/experience is preferred
- Strong interpersonal skills in conjunction with a proven track record to build strong business relationships with consumers and employees
- Outgoing, motivated, and performance driven team player with a positive attitude

Qualifications:

- Minimum 1-year experience
- Valid Class 5 driver's license with a clean driver's abstract
- Must be able to work a adaptable schedule, full-time with weekends on a rotation schedule

If you want to be part of a winning team, send us your resume today! Job Types: Full-time, Permanent

Pay: $4,000.00-$6,000.00 per month

Benefits

- Company events
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Work Location: In person

📌 Service Advisor (Kamloops)
🏢 RIVER CITY NISSAN
📍 Kamloops